What is an SMM Panel?

An SMM Panel (Social Media Marketing Panel) is an online shop that offers affordable social media services such as likes, followers, views, and website traffic.

Are SMM services safe to use?

Yes, our high-quality SMM services are completely safe to use. We use safe delivery methods that comply with social media platform guidelines to ensure your account security.

What does a partial order status mean?

A partial status means that we partially fulfilled the order and refunded the remaining amount to your wallet balance automatically.

Frequently Asked Questions | GiantPanel SMM Panel India

Platform What is GiantPanel and how does it work?

GiantPanel is a premier SMM (Social Media Marketing) reseller platform where you can purchase social engagement (followers, likes, views, subscribers, comments) across Instagram, YouTube, Facebook, Telegram, TikTok, and more at wholesale prices with instant automated delivery. We connect directly to provider server clusters for reliable fulfillment.

Orders How do I place an order?

Placing an order takes less than a minute:

Go to the New Order page.
Select your desired Category and Service.
Paste your public profile link or post URL and enter the quantity.
Click Submit Order. Your order is automatically routed to our high-speed delivery servers.

Orders What format should my link be in?

Make sure your account or post is set to PUBLIC (never private) before ordering. Links must start with http:// or https://:

Instagram Post: https://www.instagram.com/p/CXYZ123/
Instagram Profile: https://www.instagram.com/yourusername/
YouTube Video: https://www.youtube.com/watch?v=abcdefgh
Telegram Channel: https://t.me/channelname

Refills What is the Refill Guarantee and how does it work?

Services marked with 30 Days Refill, 60 Days Refill, or Lifetime Refill include protection against natural drops. If your count decreases within the warranty window, go to your Orders page and click the Refill button or open a support ticket to get topped up for free.

Payments How do I add funds to my balance?

Navigate to the Add Funds page. We support instant UPI, Paytm QR, PhonePe, Cards, NetBanking, Crypto (Bitcoin, USDT TRC20, Ethereum), Binance Pay, and international payment gateways. Deposits are automatically credited to your wallet balance.

Orders Can I cancel an order after placing it?

Once an order is submitted and marked In Progress or Processing, it cannot be canceled manually. However, if an upstream provider fails to complete the order or marks it Partial, the unfulfilled amount is automatically refunded back to your account wallet.

API Do you offer an API for resellers and agencies?

Yes! We provide a high-performance RESTful API v2 supporting automated order placement, real-time status tracking, refill triggers, and balance inquiries. Visit our API Documentation page for parameters and code examples.

Security Do you need my social media account password?

No, never. We only require your public post URL or profile link. We will never ask for your account password or private login details. If anyone claiming to represent GiantPanel asks for your password, report it immediately to admin@giantpanel.com.

Frequently Asked Questions

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